Terms & Conditions
Terms & Conditions
Lowest Fare GuaranteeShop with confidence. We’re convinced you won’t find your flight cheaper but if you do, we’ll refund the difference. If you buy your flight tickets from Cheapflightsbuddy.com, then find the identical itinerary online for less within 24 hours from the purchase of your ticket, we’ll match the price and send you a $50.00USD voucher to use towards your next booking of any bulk private fares. Price match must be requested by calling our Customer Service at 800-750-2238 and providing a copy proof of identical itinerary, including the fare basis and fare calculation information.
Fraud Prevention MeasuresCheapflightsbuddy, as a leading Travel Agent, is committed to offer competitive fares to our customers residing in the US. We know many of our customers have relatives and friends abroad who may want to visit our customer in the US or even relocate permanently. That is why we offer competitive one-way and round-trip fares from a wide selection of departure points abroad. Recently, some of our customers have become victims of a scam.
Scammers are increasingly sophisticated, and it no longer takes a "fool" to be a victim. Perpetrators of fraudulent campaigns invest careful time with their victims, setting up a relationship of trust, confidence and if possible, even romantic involvement. Once a close relationship is established, a request or plea for help is usually made. Typically, a state of emergency is created and our clients are asked for help with visa, airline ticket, a large inheritance, or other legal problem.
It is possible to have a real, honest and lasting relationship with someone from abroad. Nevertheless, no matter where you met and what the circumstances are, we strongly encourage all our customers to be cautious when purchasing tickets for individuals residing abroad. Due to the extreme level of scam activity in some countries, we strongly advise a background check.
We require credit card verifications for all third party credit card transactions. It protects us against daily fraud attempts. We are very unhappy to learn about any fraud that affects our customers. This is why we are sharing this recent experience with you - our customers. We hope that this information is helpful and wish your friends and relatives a safe flight and satisfying stay in the US.
Billing InformationPlease note: The billing address must match exactly the address on the credit card statement. Those customers who wish to purchase tickets for relatives or friends will be contacted by an Cheapflightsbuddy billing support representative to initiate a three way call to authorize the purchase directly with the issuing bank. Some credit and/or debit cards may have daily limits; please ensure with your bank that you have sufficient funds for the purchase of your ticket(s). The fares are not guaranteed until the tickets are issued.
Accepting Payment Policy:We accepted Credit Cards and Debit Cards issued from US, Canada and all of the Country.
- All prices are shown in U.S. dollars.
- We may split your total charge into two parts. Airline Base Fare and Taxes but Combined total amount will be the same as quoted and authorized by you at the time of booking.
- Prices do not include airline baggage fees.
- Tickets are guaranteed only upon Ticketing, and not upon submission of payment. If your credit card payment is not processed for any reason, we will notify you within 24 hours.
- We provide a safe and secured guarantee transaction, as stated above in these Terms & Conditions.
- All Air, Hotels, Car Rental and Tour/Activity bookings are only confirmed upon delivery of complete confirmation details to the email you provided with your reservation. In some cases, pre-payment may be required to receive confirmation.
We will not process such transactions unless our credit card verification team has determined that it's safe to process them. In order to establish the validity of such transactions, we may contact you or your bank
Third Party and International Credit and Debit Cards Payment:If Passenger using International Credit and Debit Cards while purchase Flight Tickets, or purchase a Tickets for somebody else then below mentioned documents required for processing passenger E-Tickets.
Complete Credit Card Authorization Form along with Copy of Government issued identity proof front and back side with showing photograph and signatures and front and back side of Credit and Debit card with showing signature of card holders. Within 12 Hours after purchase the Tickets. Airline Ticket price are not guaranteed until ticketed. For more information contact us at support@Cheapflightsbuddy.com
Credit Card Declines:Credit Card Declines at the time of processing your transaction, we will make all efforts to notify you by email within 24 to 48 hours. The transaction will not be processed if your credit card has been declined. The fare and any other booking details are not guaranteed.
Documents Requirement on Travel Time:All customers travelling internationally will be required to obtain and carry necessary travel documents including but not limited to, passport, visa, and advanced parole etc. Traveler is responsible for the review of travel restrictions to determine and obtain all required travel documentation ahead of the originating travel date as may be necessary. Neither www.Cheapflightsbuddy.com nor its agents are responsible for providing answers to specific questions related to travel documentation requirements.
Itinerary InformationThe names of the passengers provided must match the names shown on the passports. Once the tickets are issued, they are non transferable. Even a small mistake in the name can cause a major inconvenience for the passengers during their travel. Sometimes this mistake can even prevent the passengers from using their tickets. Remember that many of the deeply discounted fares are non refundable. The process of correcting the name on a previously issued ticket is complicated, and many airlines do not allow it at all. Some airlines may allow the name correction for a fee, if we can prove that the ticket would be used by the same passenger. We ask you kindly to double check the names you provide as this is the best way how to avoid the inconveniences connected with the name corrections.
Collecting Personal Data
The TSA (TRANSPORTATION SECURITY ADMINISTRATION) requires us to transmit information collected from you. Providing this information is mandatory. Issuing your tickets will not be possible without this information. TSA may share information you provide with law enforcement or intelligence agencies or others under its records notice. For more on TSA privacy policies or to view the records notice and the privacy impact assessment, see TSA's web site at TSA.gov.
Change Of Aircraft En RouteSometimes you must change aircraft en route even though your ticket may show only one flight number and have only one coupon for that flight. Further, in the case of some travel, one of your flights may not be identified at the airport by the number on your ticket, or it may be identified by other flight numbers in addition to the one on your ticket. At your request, the seller of this ticket will give you details of your change of aircraft, such as where it will occur and what aircraft types are involved.
Travel DocumentsTravel documents required for all tickets (paper, e-tickets, or paperless) include a valid Passport, which must be presented for all international flights. Some countries may require a visa and/or health card. It is the passenger's responsibility to have all necessary travel documents in possession at check-in. The passengers shall verify the visa requirements for all the stops as some of the countries may require a transit visa. Those passengers transiting via or connecting between the airports within the European Union - Schengen Zone may need a Schengen Entry visa. Traveling on a one way ticket may be restricted. If you are traveling on a one way ticket, it is your responsibility to make sure youare eligible. ITN agents do not advise passengers on visa requirements. Please contact the embassy of the country you are going to visit or transit through to get the up-to-date requirements.
In addition, passport and visa information may be obtained by contacting the Travel Advisory Section of the U.S. State Department at 202-647-5225 or by visiting the State Department's Web site at www.state.gov. Non-U.S. passport holders should be sure to contact the embassies of their destination and transit countries to obtain entrance requirements. To obtain medical information, you may contact the Centers for Disease Control at 404-332-4559 or visit the CDC's Web site at cdc.gov.
General Rules and ConditionsFare Restrictions and Rules
- Cancellations and refunds
- Cancellation and refunds before departure not permitted.
- Cancellation and refunds after departure not permitted.
- Changes before departure not permitted.
- Changes after departure not permitted.
If fare rules allow refunds and/or exchanges, a $ 250.00 ITN fee will be charged to process any refund and/or exchange request. This fee will be collected in addition to the penalties charged directly by the airline and/or recalled by the airline from ITN. Reservations for tickets to be refunded and/or exchanged must be canceled at least 24 hours prior to scheduled departure - NO SHOW ticket(s) will not be processed for refund and/or exchange. Cancellation of reservation does not automatically initiate refund. All exchanges can be made only prior to scheduled departure.
After the tickets are issued, any changes or refunds are subject to the restrictions of the fares used. Generally speaking, discounted fares are more restrictive and in many cases they are non refundable and non exchangeable. Please pay attention to the fare restrictions of your tickets. If you need more flexibility with your tickets in terms of refunds and exchanges, please consult your concierge and request a less restrictive fare. Airlines offer a wide range of fares, including those that offer exchanges and refunds without any restrictions and penalties. The airlines strictly follow their policies, and do not permit exchanges or refunds in case the fare restrictions do not allow it. The airlines determine the restrictions of the fares, and Cheapflightsbuddy has no power to override these restrictions.
The airlines change their fares and the availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company. These file updates can occur several times a day. The airlines manage their seat inventory through their reservation systems. In most cases, they decrease or increase the seat inventory (and thus the fare availability) based on many factors which may include for example reservation cancellations or load factor on certain flights. Cheapflightsbuddy cannot predict the fare value nor can it guarantee that the airlines will not release cheaper seat inventory. Once the tickets are issued, they are subject to fare restrictions.
The airline(s) may require you to pay additional fees at the airport if your baggage exceeds certain limitations, such as the number, weight, size, and dimensions of your bags. Some airlines do not offer any free baggage allowance. Baggage allowance policies and baggage fees associated with checked or carry-on baggage vary widely and are subject to change by the airlines at any time. Be advised to check directly with the airline for the latest baggage allowance information.
Cheapflightsbuddy strongly recommends travel insurance. At this time the flight departure and arrival times are correct. However, the airlines frequently change times and/or flight numbers. Cheapflightsbuddy is not responsible for any schedule changes. Please, contact the airlines to verify the current flight information and reconfirm your flights 72 hours prior to your scheduled departure. Failure to use any reservations may result in an automatic cancellation of all continuing and return reservations and suspension of the tickets; contact Cheapflightsbuddy or the airline prior to your scheduled departure to cancel your existing reservation and retain the original value of the ticket if applicable. Check in time recommended for all international flights is a minimum of 3 hours, even if you are traveling on a domestic carrier to another airport and connecting to your international flight. Travel documents required for all tickets (paper, e-tickets, or paperless) include a valid Passport, which must be presented for all international flights. Some countries may require a Visa and/or health card. It is the passenger's responsibility to have all necessary travel documents in the possession at check-in. In the event of non reconfirmation, or visa/passport issues, Cheapflightsbuddy shall not be responsible for denied boarding. Cheapflightsbuddy is not responsible for transportation to and from airports and between airports and does not provide hotel accommodation.
Once the tickets are issued, Cheapflightsbuddy is unable to make any changes. All changes are subject to fare restrictions and rules once the tickets are issued. Cheapflightsbuddy reserves the right to charge service fees already included in the above total. The customer understands all the stipulations, rules and conditions pertaining to the purchased tickets. The fares are not guaranteed until ticketed. To view your itinerary at any time, please use the following link http://www.viewtrip.com/ and your confirmation.
Liability WaiverI understand that Cheapflightsbuddy is not the source or supplier of the travel services I have requested, and acts solely as an agent for the actual suppliers of such services. I have been advised that the suppliers whose names appear in the information supplied to me are those who are actually responsible for providing the travel services I have purchased. I consent to and request the use of those suppliers and agree not to hold Cheapflightsbuddy responsible should any of these suppliers:
- Fail to provide the travel services I have purchased
- Fail to comply with any applicable law
- Engage in any negligent act or omission that causes me any sort of injury, damage, delay or inconvenience